Episode 376

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Published on:

6th Sep 2026

376: You Launched It. Why Isn't Anyone Using It?

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers!

PMI Talent Triangle: Power Skills

You did the assessment. You designed the service around what people said they needed. You launched it, trained everyone, published the templates, and built the SharePoint page.

Then someone submits the old intake form. An executive bypasses the new prioritization process. The governance meeting becomes another status update, and you are left wondering why people are resisting the very thing they asked for.

I know how frustrating that feels. I also know the launch may not be where the problem started.

In this episode, I’m taking you into the space between “we launched it” and “this is how we work now.”

You’ll hear:

🔹 Why rollout activity can look successful while behavior stays exactly the same.

🔹 How to define adoption in language your stakeholders will recognize.

🔹 What early users can reveal about design, support, accountability, and friction.

🔹 How to reinforce a new habit when the old way feels faster.

Press play to learn how to give the PMO services you have already built a real chance to create the business value they were designed to deliver.

P.S. Join me live on Thursday, September 10, for Six Moves to Build a High-IMPACT PMO, a FREE two-hour workshop from 11:00 a.m. to 1:00 p.m. EDT | 4:00 to 6:00 p.m. BST. We’ll work through what is really driving the visible problems so you can leave knowing where to focus first and what to do next. Every registrant receives the Six Moves Workshop Workbook. Register for the free workshop.

Thanks for taking the time to check out the podcast!

I welcome your feedback and insights!

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Warmly,

Laura Barnard

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About the Podcast

PMO Strategies
with Laura Barnard
In this podcast, PMO leaders and those wanting to capitalize on the best of project management to deliver the organization’s strategy will uncover the hidden secrets of the best PMOs, learn the game-changing techniques that transform any PMO into a value-driven IMPACT Engine, and explore the best ways for the PMO to become an integral part of the fabric and future of an organization. After spending two and a half decades helping organizations deliver change, with 15 of those years in the shoes of PMO leader inside organizations, Laura strongly believes that there is more to making an IMPACT than templates, tools, and process. She’ll show you how to make the shifts necessary to become a business-focused PMO that will become an invaluable organizational asset. With her guests and insights, we explore the sticky situations and tough challenges PMO leaders face, from sorting through all of the “noise” about what the PMO “should” do to finding the best ways for your PMO to make an IMPACT. Listen in, and you can discover how to shift your focus from outputs to outcomes, fundamentally changing the game for your PMO and personal success.

About your host

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Laura Barnard